Ola S1 Pro Owners Given Choice to Upgrade to New Front Forks

Ola has finally recalled the S1 Pro EVs to fix the issues with the front suspension. Customers will be able to upgrade to a new fork from 22nd March.

Ola Electric is the largest electric scooter manufacturer in India. The company’s electric scooters quickly became popular among Indian customers. However, there have been too many Ola S1 Pro accidents since its launch. In most cases, the front suspension arms of the electric scooter were broken. After coming up with several explanations, Ola Electric has finally decided to address the issue. Now, all Ola S1 Pro owners can get their front suspension replaced with a more sturdy new double front fork suspension.

Ola S1 Pro Can Choose to Upgrade to New Front Forks

As per the official statement by Ola Electric, all components of Ola scooters (including the front fork arm) are thoroughly tested under extreme conditions. However, due to increasing concern among users, the company has upgraded the front fork design to enhance its durability and strength. All Ola S1 Pro customers can choose to upgrade to the new front forks. You can book an appointment at your nearest Ola Experience Centre or Service Centre before visiting. This process will be free of cost. The appointment window will open starting 22nd March.

Company Finally Seems to Take Responsibility

This is a much-needed step by Ola Electric. The perception of the company’s scooters has not been good for a while. The faulty front suspension incidents have damaged the trust among the owners. Several users joined to create a Change.org petition which requested Ola Electric to rectify the issue of front suspensions breaking. Finally, the company is taking responsibility and addressing customer concerns. However, it remains to be seen how good the new replacements are. The company desperately needs to salvage its image.